This might not come as a surprise, but research continues to prove that multitasking really isn’t very efficient.
In fact, the most recent study, from the University of Utah, found that the people who thought they were the best at multitasking were more likely to be those who were most easily distracted by interruptions. Previous studies have also shown that the human brain doesn’t switch gears very rapidly; it also doesn’t retain information received from multiple sources simultaneously very well.
When it comes to actually accomplishing tasks, focused individuals — those who don’t respond immediately to every email ding or pop-up message or bright, shiny object— actually get more done.
The same is true when it comes to listening. If you really want to hear what someone is saying, you need to clear a space, not only in your day but also in your mind. Truly meaningful conversations can only take place where there are no interruptions, no distractions. That allows you the freedom to concentrate completely on what the other person is saying. Then you can truly hear and support that person as he or she talks through important issues.
Creating an interruption-free zone for a conversation shows that you are sincerely interested in what the speaker has to say, and there is nothing more important in that moment to you than hearing it. That alone can help build the kind of trust needed to begin a conversational journey to an inner truth.